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Why You Should Look For 24/7 On-site Apartment Maintenance in Greenwood

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re off to sleep, you begin to hear a drip-drip-drip. Glancing up, you notice a damp mark on the ceiling that’s ever so slightly growing bigger. Fear hits as you frantically look for a bucket or garbage can to catch the drip.

What’s your next action? Do you have an emergency contact for apartment maintenance? How many minutes will you have to wait until they show up? Should you have to wait until they open up ? Or were you savvy enough to live in a complex with 24/7 on-site emergency apartment maintenance in Greenwood?

What Exactly Is An Emergency Maintenance Request?

Master bedroom in Greenwood apartments.

Hopefully, many of your apartment maintenance queries will be routine. You could discover that your blocked sink drain needs a more finesse than a squirt of Mr. Plumber. Or perhaps you accidentally put a hole in the wall trying to put up some curtains. These can be annoying disruptions that can be fixed the next day instead of needing an emergency house call during the dark of night.

Then there are those fixes that need urgent maintenance. Wait on a leaky pipe and your stuff in your one-bedroom apartment could get serious damage. A malfunctioning smoke detector can keep you -- and your neighbors -- awake all night. Emergency services could also be called for if your the HVAC stops working during excessive temperatures. Basically, any issue which endangers your property or life warrants a call into the emergency maintenance after hours line.

Why Should You Insist On 24/7 On-Site Emergency Apartment Maintenance In Greenwood?

Exterior view of a Greenwood apartment community.

Every apartment site in Greenwood has a form of emergency maintenance, however, the skill and delivery can be widely different. You can tell how swiftly your after-hour queries will be retuned by what occurs if you phone in a repair. For some apartment companies, the off-hours phone number goes to an on-site maintenance technician that can show up fix the repair right away or give a quick call back after you leave a voicemail to a voicemail, which then forwards to the on-call apartment manager, who then forwards the request to a contractor,that then drives over to your apartment to see what’s going on.

The time difference between the separate situations can seem overwhelming, especially when you’re worried about your family’s safety . When your building has 24/7 emergency maintenance, then they should arrive at your apartment within the hour or at a minimum give you an ETA. That’s so much better than worrying for hours hoping an outside service is on their way.

A Few Maintenance Questions To Ask When You Go On An Apartment Tour

Exterior view of a Greenwood apartment building.

While you go on an apartment tour and learn about the wonderful apartment amenities in Greenwood, you should also ask about their maintenance procedures. Specifically, ask these questions:
  • Does your apartment complex use on-site technicians or will they use subcontractors?

  • Can you submit maintenance requests by online or phone?

  • What is the emergency maintenance plan of action ? Approximately, how many minutes does it take for maintenance to help?

These are answers that you should be aware of before it’s 3:00 AM and you’re wading through the apartment flood from the upstairs unit’s bathtub.

Bayshore Apartments Provides 24/7 On-Site Apartment Maintenance

With Bayshore Apartments, we want you to have confidence in your apartment. All our apartments have on-site maintenance technicians that can answer any emergency repairs day or night. Contact us at 317-886-1849 or hit the “book a tour” button today!