Join the J.C. Hart Team! Click here to see our current job openings.
A J.C. Hart Apartment Community in Greenwood, IN

Five Questions To Ask During An Apartment Tour In Greenwood

May 28, 2020

Swimming pool at Greenwood apartment.
Going on an apartment tour is an important step in deciding if that a particular community is where you want to live. But while you’re looking over the kitchen and amenities on your Greenwood apartment tour, it’s also a good time to ask your leasing specialist some probing questions. These questions are good to help you determine the feel and resident service the complex can offer. Your apartment will be your home for a time, and it’s good to see exactly what to expect. To start off, here are the 5 questions to ask during an apartment tour in Greenwood.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes promote themselves as pet-friendly apartments in Greenwood, but that term means different things to different communities. Some units have restrictions on dog breeds you can own, or how many animals can be in the unit. Certain pet policies prohibit small animals, such as rats, guinea pigs, birds, or reptiles. And all pet policies usually have a surcharge on rent for your furry loved ones -- and many may even have a cleaning fee when you move out.

Asking about the pet policy is a no-brainer if you have a dog or cat, or you’re thinking of getting one very soon. After all, you’d like your pet to be just as happy in your apartment as you are. But it's also a handy question to ask on an apartment tour if you don’t own a pet. That way, you know what critters you might run into on a consistent basis. We also recommend asking what amenities the apartment complex has for pets -- such as dog parks or free waste disposal sacks.

How Will I Pay Rent And Utilities?

20 years ago, rent was typically paid by dropping off a check at the office. Today, there could be multiple ways to pay rent. Does the community have a web portal or can pay by direct deposit? Can I put it on my credit card and acquire reward points for my rent? Some places might allow you to pay through third-party payment apps like Venmo or PayPal. Asking how you pay rent while on an apartment tour can be key if you travel or want an easier way to pay rent.

Understanding how the complex handles utilities can also save you headaches later on. What utilities come with rent? Are you able to incorporate utilities in my rent check? Are utilities, such as water, electric, and gas, set by communal use or are they determined by each individual apartment? Can I pick the internet, phone, or cable providers, or am I limited to the same company as the other residents? These questions may seem simple, but sometimes the answers are surprising.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Greenwood apartment tour should also include a quick peek. During your Greenwood apartment tour you should also see the amenities and grounds. Although an overview of what’s available is helpful, you may want to ask more about residents' day-to-day usage of the apartment community’s amenities.

If you want to work out early or at night to accommodate your work schedule, be sure to ask about the workout center’s hours -- and when it’s most often used. Parents may wish to know what the children’s policy is for the fitness center or pool and hot tub. If you’re looking for an apartment that’s not only a space to sleep, but a community you can truly enjoy, it’s important to ask about amenities on your apartment tour. The answers may be the decision point between two apartment communities in Greenwood.

What Happens If I Need Maintenance?

Bedroom door of an apartment

Before you conclude your apartment tour, be sure that you ask about how they handle maintenance. Maintenance policies can vary a lot, from 24-hour onsite availability to outside contractors that has to be booked during operating business hours. Unforeseen problems do happen from time-to-time, but it’s how your community responds to your maintenance needs that can deeply influence your living situation.

When you ask about maintenance, don’t be afraid to be thorough. Does the apartment have 24-hour on-site maintenance, or can maintenance only work on repairs during normal business hours? Who do I contact for an urgent repair need? Do they have an online form to fill out a maintenance request? And how will I know when they are finished? It’s also a good idea to ask what work isn’t covered by maintenance, such as washer/dryer hookup or new paint.

Where Do I Park?

Parking lot at a JC Hart community

When you’re on your apartment tour in Greenwood, don’t forget to ask what how parking is handled. Do I need an assigned space, or is it first come first serve? Do I need a sticker or hang-tag for my vehicle, and what happens if my family has two vehicles? Does the community have individual garages or carports? And remember to inquire about the towing policy. You don’t want to discover the perfect apartment, but find out that you need to circle the block repeatedly to find a curbside parking spot.

Bayshore Will Answer All Your Questions During Your Apartment Tour In Greenwood

Schedule your community tour with Bayshore today, and we’ll answer each of your questions while giving you a tour of one of our apartments. Simply call 317-886-1849 or hit the “schedule a tour” button. And remember to ask your partner or roommates to tag along, as they might ask some questions, too! Can’t come to the property? Virtual tours are available!